Policy for the use of data

COMETRANS Group undertakes to comply with the applicable regulations regarding the processing of your personal data.

Certain information collected by us for technical, operational and accounting purposes in connection with the services entrusted to us is of a personal nature. It is therefore appropriate to inform you of the steps taken to ensure their protection while guaranteeing a quality performance that is as close as possible to your expectations.

The General Data Protection Regulation (EU) 2016/679 (known as the “GDPR”), applicable from May 25, 2018, forms the legal framework for the processing to which we subject your personal data.

The security of your company data and the protection of your personal data are inextricably linked to our quality policy. We are convinced that a solid relationship of trust is the only way to work together.

We collect and use certain information about you or certain individuals within your company on a limited basis, both in terms of access and time. This collection is always carried out in accordance with the legal obligations of retention and documentation, as well as the principle of minimization (minimal use) of data. This collection and processing of data is carried out for specific purposes, to process your requests and fulfill your orders or to give you, with your prior consent, access to specific information or offers. All personal data collected is retained for a limited period of time, depending on the purpose of the processing and the retention period determined by the applicable legislation.

Your data will not be sold or marketed in any way, except in the following cases:

– In the context of fulfilling contractual obligations, it may be necessary to pass on personal data to third-party subcontractors or to one of our other agencies. These third parties are obliged to process such data in accordance with the regulations and contractual provisions that bind us to them. They are not authorized to sell this data or pass it on to other third parties. In addition, we only use service providers that offer guarantees in the areas of data security and confidentiality.

– Personal data may also be passed on to a third party if we are obliged to do so by law or by a regulatory provision, or if such disclosure is necessary in the context of a court request or legal proceedings.

You have the right to access, rectify, delete, limit the processing and transfer of your data. To exercise these rights or if you have any questions about your data, please contact our quality department at the following address: qualite@jfgs.eu

We will do everything we can to ensure that your personal data is processed in the best possible way and to meet your expectations in this area.